This website is owned and managed by RS ROYAL TRANSFER SRL, identified by Reg. Com. with no. registration number J10 / 691/2016, CUI RO36267522, based in Buzau, Jud. Buzau, Romania for which the confidentiality of data is an essential component. Our data protection policy and practices focus on properly processing, exchanging and storing personal information and ensuring confidentiality, integrity and availability.
This privacy statement applies to the principal operating entities of RS ROYAL TRANSFER SRL and its subsidiaries.
RS ROYAL TRANSFER SRL processes and stores personal data in the EU and is able to demonstrate at any time compliance with European Union law and the principles set forth in this document.
This privacy statement is the complete privacy policy applicable to the online activities of RS ROYAL TRANSFER SRL. This statement explains the types of information we collect from customers and how we use this information.
Our website complies with the General Data Protection Regulation ("GDPR"), (Regulation (EU) 2016/679), which is a binding legal act. GDPR creates new rights for individuals and strengthens some existing rights under Directive 95/46 / EC.
Principles for the protection of personal data
- The data protection policy at www.royaltransfer.com is based on the following data protection principles:
- The processing of personal data will be done in a legal, correct and transparent manner;
- Collection of personal data will only be done for specified, explicit and legitimate purposes, and the data will not be further processed in a manner incompatible with those purposes;
- Collection of personal data will be appropriate, relevant and limited to the information required for the purpose of the processing;
- Personal data will be accurate and, where necessary, updated;
- All necessary steps shall be taken to ensure that incorrect data is erased or corrected without delay;
- Personal data will be retained in a form that permits identification of the data subject and for a period no longer than the one in which personal data is processed;
- All personal data will be kept confidential and stored in a manner that provides the necessary security;
- Personal data will not be distributed to third parties unless it is required for the purpose of providing services under agreements;
- Individuals concerned have the right to request access to personal data, rectification and erasure, impediment or restriction of data processing as well as data portability.
Personal data
Personal data means any information that may be related to an identified or identifiable individual (subject person). Personal data includes all types of direct or indirect information (that is, used in connection with other data) that relate to the subject, such as name, date of birth, addresses, e-mail addresses, telephone numbers, etc.
Collection of personal data
The data we collect includes the following:
- Contact form, located on the contact page of our site.
- Return form, located on the "Return Policy" page of our site.
- User Account Creation Form, prior to placement of the order
- The order form when placing the order
- The testimonials form, dedicated to expressing your views on our services
- Data about your device and how you and your device interact with our products.
- Data about the features you use and the webpages you visit on our site.
- Data about your IP address, regional settings, and language settings.
Purpose of collecting personal data:
- informing clients / buyers about their Account status including validating, sending and billing orders, resolving cancellations or any order-related issues related to the purchased goods and / or services;
- market research, tracking and monitoring sales and customer / buyer behavior.
Use of personal data
We will use your personal information only for the purposes mentioned in the previous article. RS ROYAL TRANSFER SRL may also provide the personal data of the buyer of other companies with which it is in partnership, but only for the purposes mentioned above, as follows: Nemo Express and UPS courier companies, responsible for national deliveries , respectively international, accounting firm, the company that manages the website www.royaltransfer.ro, the company that deals with the online marketing for www.royaltransfer.ro. Personal purchaser information may also be provided to the General Prosecutor's Office, the Police, the courts and other authorized bodies of the state, on the basis of and within the limits of the legal provisions and as a result of expressly formulated requests.
Security of processing
We will process the data safely, apply and maintain appropriate technical measures to protect your personal data against accidental or unlawful destruction or loss, unauthorized alteration, disclosure or unauthorized access, particularly when processing involves the transmission of data over a network as well as against any other form of illegal processing. Customer data is stored in databases on Romanian servers.
In case of a security breach, which may be an accident, loss of data or unauthorized access, RS ROYAL TRANSFER SRL will inform the authorities represented in Romania by A.N.S.P.D.C.P. (The National Supervisory Authority for Personal Data Processing) within 72 hours of the discovery of the security breach.
Access and rectification or deletion of personal data
Customers have the right to request at any time access to, rectification, erasure or restriction of the processing of data collected by us. To help us keep up-to-date personal information, we recommend users to let us know about any change or discrepancy. To view an extract or modify your personal data to obtain information about the time period for which RS ROYAL TRANSFER SRL intends to retain personal data or other personal data inquiries, including their final deletion from our records, please contact us by email at contact@zillara.ro or by phone 0745.487.657.
Complaints
Customers have the right to file a complaint about their personal data processing. All questions and complaints will be processed by us in a timely manner and in accordance with our internal procedures.
In the unlikely event that the clients suffered damages due to personal rights violation and RS ROYAL TRANSFER SRL did not deal with the complaint properly, customers have the opportunity to send a complaint to the superior authority.
Complaints can be sent to us by email at contact@zillara.ro
Changes to this policy
This policy may be updated from time to time, for example following the modification of relevant legislation or changes in corporate structure within RS ROYAL TRANSFER SRL. If changes are made to the material, customers will be notified via the website before the changes take effect. We encourage customers to review this page regularly to keep up-to-date with our latest privacy practices.
Effective date: 24 May 2018
